A Study into the Use of Artificial Intelligence in E-Commerce Stock Management and Product Suggestion Generation for End Users

Abstract— Electronic commerce (E-commerce) has revolutionized the way people shop and interact with online customer service. Despite the fact that organizations are working to improve their customer service performance, traditional customer service issues such as limited availability, inefficiency, and cost continue to exist. Artificial intelligence, or AI, as these letters are known, is now found everywhere, including in e-commerce. Artificial intelligence (AI) is increasingly being used in service today to act as a human assistant to overcome the limitations of traditional customer service. AI and service providers can collaborate to provide perfect customer service while also increasing productivity. Choosing the right product will assist the user in getting what they want. This increases the user's satisfaction with the website.

To achieve a pleasant outcome, a website such as building a personal computer needs to add to the website. Suggestions for high-quality products for your computer aid in the optimization of the computer's speed and performance. At the same time, technological advancements have given rise to a variety of platforms that can be used to keep up with trends and meet market demands. As a result, the focus of this research is on the applications of artificial intelligence in the e-commerce industry. The AI assists the user in getting what they want and keeping up with the latest trends.