Using the Delphi Method in evaluations - incorporating a future oriented perspective in evaluations

This article discusses the scope of use of the Delphi method in evaluations. It suggests that the Delphi method is a promising approach for validating the evidence gathered by incorporating a forward-looking perspective in the drawing of conclusions and in elaborating recommendations by making use of expert knowledge from different domains. Thereby, the Delphi method also facilitates information and engagement of relevant stakeholder communities in an ongoing evaluation process. Based upon the application of the method in the Evaluation of the Support Structures for Horizon 2020, EUREKA, COSME, EEN and ERA in Austria, the article demonstrates how the application of the Delphi method allows to analyse the degree of fit of an existing service portfolio against changing framework conditions and expected developments in the future.