CFPB Database Analysis
Creators
Description
The Consumer Complaint Database is a collection of complaints about consumer financial products and services that were sent to companies for response. Complaints are published either after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. The full breakdown may be found here.
The Consumer Financial Protection Bureau (CFPB) was created through the Dodd-Frank Act as a response to questionable practices in the lending and investment industries leading up to the 2008 financial crisis and the Great Recession. The financial crisis led to new regulations of financial services companies. The CFPB is tasked with enforcing federal regulations on financial institutions and aims to help consumers better understand the details, costs, and risks of financial products.
Complaints data can provide insights into problems people are experiencing and helps regulate consumer financial products and services under current federal consumer financial laws. The data gathered by the CFPB also helps enforce laws and educates consumers so they can make informed financial decisions.
Please unzip and run the Data zip folder.
Notes
Files
1timeseries_d_complaints.png
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