Published November 9, 2020 | Version v1
Journal article Open

CFPB Database Analysis

Creators

Description

The Consumer Complaint Database is a collection of complaints about consumer financial products and services that were sent to companies for response. Complaints are published either after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. The full breakdown may be found here.

The Consumer Financial Protection Bureau (CFPB) was created through the Dodd-Frank Act as a response to questionable practices in the lending and investment industries leading up to the 2008 financial crisis and the Great Recession. The financial crisis led to new regulations of financial services companies. The CFPB is tasked with enforcing federal regulations on financial institutions and aims to help consumers better understand the details, costs, and risks of financial products.

Complaints data can provide insights into problems people are experiencing and helps regulate consumer financial products and services under current federal consumer financial laws. The data gathered by the CFPB also helps enforce laws and educates consumers so they can make informed financial decisions.

Please unzip and run the Data zip folder. 

Notes

Full visualization can be seen here: dz777.github.io GitHub: https://github.com/dz777/dz777.github.io

Files

1timeseries_d_complaints.png

Files (299.2 MB)

Name Size Download all
md5:6fa93ea78ca06d29bf689d178a2726bb
53.2 kB Preview Download
md5:4aa6502e632707ee9b31ea0709296cc1
24.7 kB Preview Download
md5:e327cccfa958352f2bdba4d3f54877e7
39.6 kB Preview Download
md5:18314e5ecfea2a7ca324bb7bde30e20e
102.0 kB Preview Download
md5:bbfe3f3a7728225bb320ac6eb0533f33
50.5 kB Preview Download
md5:b08322f7fe5eee806f2f03789e99a827
45.5 kB Preview Download
md5:943f8eb20d9271fdc49e4a251aa04e4c
43.4 kB Preview Download
md5:8906714cb8843ee1ea6aafc561828d00
291.9 MB Preview Download
md5:09be19702687b8dd5886619821c8011c
3.5 MB Download
md5:307b1bbbbf2f817c30caf0319e3e2689
3.5 MB Download