Assessing Completeness of a WEB site from Quality Perspective

Assessing the quality of a website is most important, especially because people in the world, nowadays, are dependent on the quality of the content hosted on the WEB for various purposes. Every aspect that determines the quality of the website must be taken into account as the users use Websites, for various purposes. The content posted on the WEB should be accessible to the public, and it must be of high quality so that the users can use it without any doubt. The quality of the content posted on the WEB is dependent on many factors. There are as many as 42 factors such as its layout, ease of navigation, structure, quality of content, quality of multi- media, etc. that need to be considered for assessing the overall quality of a website. “Completeness” is one such factor. “Completeness” is about the total availability of the data about a specific context that the user is pursuing. An incomplete website that is not largely used by people eventually gets out of the domain of search engines, and also the users lose interest in such websites. Every quality factor must be assessed independently by using a model. The models must be combined to reflect the overall quality of the website. A set of sub-factors represent a quality factor. The quality of every sub-factor must be individually computed and combined to obtain the quality of the entire factor. This paper primarily focuses on presenting a model, using which, the quality assessment of a website can be made considering the factor called “Completeness” which is one of the factors to be assessed for computing the quality of websites. There can be much data missing in the content posted on the website, such as missing columns in the tables and forms. The missing information makes the website incomplete and un-useful.