Journal article Open Access

An investigation of key success factors for restaurant operations in Saudi Arabia

Reda Gadelrab; Erdogan Ekiz

This exploratory, qualitative and descriptive study aims to find out critical success factors in restaurant operations and identify measures of success. Ten restaurants in Jeddah were approached to collect data through face to face semi-structured interviews. The purpose of interviews was to explore their experiences and insights into core factors contributing to the practice of their success. Responses from the restaurants’ operators were used to analyze critical factors responsible for their success. Strategy, marketing, menu, and staffing issues were considered in assessing the critical factors contributing to success in restaurant operations. 

SUBMITTED: JANUARY 2019, REVISION SUBMITTED: MAY 2019, ACCEPTED: JULY 2019, REFEREED ANONYMOUSLY, PUBLISHED ONLINE: 30 NOVEMBER 2019
Files (327.5 kB)
Name Size
5-2-4.pdf
md5:6a01107abea700ba09b7501d4832a707
327.5 kB Download
19
12
views
downloads
All versions This version
Views 1919
Downloads 1212
Data volume 3.9 MB3.9 MB
Unique views 1717
Unique downloads 1212

Share

Cite as