CSR Activities for Customer Satisfaction with Respect to Telecom Companies in India
Creators
- 1. Head of the Department of Commerce (C.A) Aditanar College of Arts and Science, Tiruchendur
- 2. Assistant Professor of Commerce Aditanar College of Arts and Science, Tiruchendur
Description
Corporate Social Responsibility (CSR) refers to the way a company undertakes
activities that positively affect the well-being of employees, local communities,
environment and society as a whole. These actions are expec ted to earn the trust and
respect from all the stakeholders. This study explores the importance of CSR where
by this study, we can Understand, how companies are thinking for the wellness of
our society. This study assessed the level of adequacy of the inclusion of employee
interests in the existing CSR policies and activities. This study also me asures the
level of customer satisfacti on with current services all established companies.
The exploration and compression of possible differences in terms of the level of
satisfaction across genders and various programs /discipline formulate.
Files
32-37.pdf
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