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Published March 15, 2019 | Version v1
Journal article Open

CSR Activities for Customer Satisfaction with Respect to Telecom Companies in India

  • 1. Head of the Department of Commerce (C.A) Aditanar College of Arts and Science, Tiruchendur
  • 2. Assistant Professor of Commerce Aditanar College of Arts and Science, Tiruchendur

Description

Corporate Social Responsibility (CSR) refers to the way a company undertakes 
activities that positively affect the well-being of employees, local communities,
environment and society as a whole. These actions are expec ted to earn the trust and
respect from all the stakeholders.  This study explores the importance  of CSR where 
by this study, we can Understand, how companies are thinking for the wellness of
our society. This study assessed the level of  adequacy  of  the inclusion of employee
interests in the existing CSR policies and activities. This study  also me asures the 
level of customer satisfacti on with current  services all established companies.
The exploration and compression of possible  differences in terms of  the level of
satisfaction across genders and various programs /discipline formulate.

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