Published August 19, 2014 | Version v1
Conference paper Open

Community ergonomics applied to the implementation of a region-wide care coordination program

Creators

  • 1. Center for Quality and Productivity Improvement University of Wisconsin-Madison United States
  • 2. Department of Industrial and Systems Engineering University of Wisconsin-Madison United States
  • 3. Oracle United States
  • 4. Geisinger Health System United States
  • 5. Siemens Healthcare United States

Description

We present a case study of a care coordination program, proven effective in containing costs and improving quality at a large regional health system and its implementation at an independent community hospital participating in a federally-funded regional health IT-mediated care coordination project. We propose that, had tenets of community ergonomics been followed, the implementation and acceptance of the care coordination program would have been smoother and more expeditious.

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Community_ergonomics_applied_to_the_implementation_of_a_region-wide_care_coordination_program.pdf

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