A Study on Job Satisfaction, Motivation and Organizational Citizenship Behavior Author's Details

Banking in Pakistan is a tough and hectic job now a day due to a number of reasons. Therefore, it may have become difficult for managers to retain bank employees and create job satisfaction as well as motivation between them thus enabling them to perform extra-role behaviors. In this regard, a conceptual model was developed using existing literature with an aim to study the associations among motivation, job satisfaction and the five factors of OCB through a cross sectional study by using deductive research approach.