Poster Open Access
CONEY: A CONversational survEY Toolkit
Damiano Scandolari;
Gloria Re Calegari;
Mario Scrocca;
Irene Celino
Coney is an innovative toolkit designed to enhance the user experience in surveys completion. Coney exploits a conversational approach: on the one hand, Coney allows modelling a conversational survey with an intuitive graphical editor; on the other hand, it allows publishing and administering surveys through a chat interface. Coney allows defining an arbitrary acyclic graph of interaction flows, in which the following question depends on the previous answer provided by the user. This offers a high degree of flexibility to survey designers that can simulate a human to human interaction, with a storytelling approach that enables different personalized paths. Coney’s interaction mechanism exploits the advantages of qualitative methods while performing quantitative research, by linking questions to the investigated variables and encoding answers. A preliminary evaluation of the approach shows that users prefer conversational surveys to traditional ones.
Try Coney at bit.ly/try-coney!
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coney-poster-abstract.pdf
md5:3bcff380a0655d8b29fe5d167386bb98 |
1.0 MB | Download |
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coney-poster.pdf
md5:8c033cc84a2952aed54130ad4b20ac41 |
2.3 MB | Download |
| All versions | This version | |
|---|---|---|
| Views | 1,222 | 1,222 |
| Downloads | 293 | 293 |
| Data volume | 331.2 MB | 331.2 MB |
| Unique views | 1,172 | 1,172 |
| Unique downloads | 251 | 251 |
- Publication date:
- September 23, 2019
- DOI:
-
- Keyword(s):
- Conversational Interface Survey Tool User engagement
- Grants:
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European Commission:
- ACTION - Participatory science toolkit against pollution (824603)
- Meeting:
- 13th Biannual Conference of the Italian SIGCHI Chapter (CHItaly 2019), Padua, Italy, September 23-25, 2019
- Communities:
- License (for files):
- Creative Commons Attribution 4.0 International