Published April 6, 2018 | Version v1
Journal article Open

THE INFLUENCE OF ELDERLY PEOPLE' SOCIALIZATION ON THEIR PERCEPTION... OF HEALTHCARE SERVICES QUALITY

  • 1. Lomonosov Moscow State University, Russia
  • 2. Faculty of Economics of Lomonosov Moscow State University, Russia

Description

The state of the health care system is an important characteristic of the country's social and economic development, but the results of surveys can not demonstrate an objective result. The respondents are influenced by a number of factors, including their level of socialization, in assessing healthcare services. In the article, we consider the hypothesis that communication with relatives and neighborhood significantly increases the relative pessimism of the subjective evaluation of healthcare services by the elderly. In order to reduce the incompatibility of subjective assessments of respondents, the anchoring vignette method is used.

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