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Published September 12, 2018 | Version v1
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Developing a measurement of service quality, price perception, satisfaction and customer loyalty

  • 1. University of Muhammadiyah Sumatera Utara

Description

This paper is an effort to develop measurements about service quality, price perception, satisfaction and customer loyalty.

Files

Developing a measurement of service quality, price perception, satisfaction and customer loyalty.pdf

Additional details

Related works

Is identical to
10.5281/zenodo.1414205 (DOI)