A STUDY ON ORGANISATIONAL CLIMATE WITH REFERENCE TO ITES COMPANIES IN COIMBATORE CITY

Climate and culture are both important aspects of the overall context, environment or situation. Organizational culture tends to be shared by all or most members of some social group; is something that older members usually try to pass on to younger members; shapes behavior and structures perceptions of the world. Cultures are often studied and understood at a national level, such as the American or French culture. Culture includes deeply held values, beliefs and assumptions, symbols, heroes, and rituals. Culture can be examined at an organizational level as well. The main distinction between organizational and national culture is that people can choose to join a place of work, but are usually born into a national culture. The main objective of the study is to know about the factors that contribute to the establishment of organizational culture and policies and to analyse the perception of employees towards organisational culture based on dimensions. For this a sample of 84 was collected from the employees in ITES industry were percentage analysis, chi-square and factor analysis were used as tools to analyse the data. The conclusion is that the employees feel that they have technological changes always and they felt that the performance evaluations measure an employee's adaptation to change sometimes. If these factors are taken in consideration by the companies in ITES industry then the organisational climate can be developed among the employees which leads to reduce in employee turnover.