Journal article Open Access

A Study on Products and Services of HCL Technologies

Sudharshan Prabhu S.; Vaikunth Pai T.

HCL Technologies Ltd. is an IT Software, service, and consulting company, headquartered at Noida, Uttar Pradesh, India. It is the part of HCL Enterprises Company. In 1976, a group of six engineers started a company that would make personal computers and the group was led by Mr. Shiv Nadar. Initially, the company name was Micro Comp Ltd. The company started to sell tile digital calculators to gather capital for their main project. On 11 August 1976, the company was renamed to Hindustan Computer Limited (HCL). On 12th November 1991, another subsidiary company called HCL Overseas Limited was incorporated as a provider of technology development service. HCL company is one of the four companies comes under the company HCL enterprises. HCL developed an indigenous microcomputer in 1978, and a networking OS and client-server architecture in 1983. On 12 November 1991, HCL Technologies was distributed as a separate unit to provide software services. Hindustan Computer Limited offers services including IT Consulting, Enterprise Transformation, remote infrastructure management, engineering and R&D, and business process outsourcing (BPO). HCL services include DRYiCE, Cybersecurity, and digital & analytics. The company has the branches in 34 countries including USA, CANADA, JAPAN, UK, FRANCE, and GERMANY. It operates across sectors including aerospace and defense, automotive, consumer electronics energy and utilities, financial service and governments. HCL Technologies in Forbes Global 2000 list. As of September 2017, the company along with its subsidiaries had consolidated revenue of $7.4 billion. In this paper, we have studied the products and services of HCL technologies and its strategies to face competitions using various case study methodologies. The internal and external opportunities analysis is done by means of SWOT analysis. 

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