THE EFFECT OF LEADER MEMBER EXCHANGE (LMX), TRUST, AND JOB SATISFACTION ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) OF THE STATE JUNIOR HIGH SCHOOL TEACHERS IN SURAKARTA.
Description
The purpose of this research is to study the influence of Leader Member Exchange (LMX), trust, and job satisfaction toward the Organizational Citizenship Behavior (OCB) of teachers in the city of Surakarta. This research uses quantitative approach with survey methods. The sample of this research is 300 Civil Servant (PNS) teachers of SMPN in Surakarta which is appointed randomly from twenty seven (27) SMPN. The results of this study indicate that: (1) Leader Member Exchange (LMX) has a positive direct effect on Organizational Citizenship Behavior (OCB), (2) trust has a positive direct effect on Organizational Citizenship Behavior (OCB), (3) job satisfaction has a positive direct effect on Organizational Citizenship Behavior (OCB), (4) Leader Member Exchange (LMX) has a positive direct effect on job satisfaction, (5) trust has a positive direct effect on job satisfaction, and (6) Leader Member Exchange (LMX) has a positive direct effect on trust. The conclusion of this research is that Organizational Citizenship Behavior (OCB) is influenced by Leader Member Exchange (LMX), trust, and job satisfaction.
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