Published December 21, 2012
| Version 2669
Journal article
Open
Factors Adopting E-Travel Website: The Case of Indonesia
Creators
Description
E-travel is travel agency-s companies employing internet and website as e-commerce context. This study presents numerous initial key factors of electronic travel model based on small travel agencies perspectives. Browsing previous studies related to website travel activities are conducted. Five small travel agencies in Indonesia has been deeply interviewed in case studies. The finding of this research is identifying numerous characteristics and dimension factors and travel website operations including ownermanager roles, business experiences, characteristically business, and technological aspects. This study is the preliminary research related to travel website adoption in Indonesia. The further study would be conducted in questionnaires of the quantitative research in Indonesia contexts as a developing country.
Files
2669.pdf
Files
(233.0 kB)
| Name | Size | Download all |
|---|---|---|
|
md5:064df107a8e7dc201508d68a09117a23
|
233.0 kB | Preview Download |
Additional details
References
- Abou-Shouk, Lim & Megicks, 2012, Internet Adoption by trvale agencies: a case of Egypt, International Journal Research, DOI: 10, 1002,/jtr.1876.
- Abdinnour-Helm,S., & Chapparo, B., 2007, A balanced usability checklist approach to evaluate Palestinian hotel website, E-Journal Information Systems in Developing Countries, Vol. 31 (2), pp. 1-12.
- Asia Foundation, The, 2002, ÔÇÿSMEs and e-commerce, (Online),Available:http://www.asiafoundation.org/pdf/SMEsurvey_Indo .pdf-, Accessed 20 Nov 2004.
- Bucy, E.P., et al, 1999 Formal features of cyberspace: relationships between web page complexity and site traffic, Journal of America Society for Information Science, Vol. 50, No. 13, p. 1246-1256
- Chen, &Yung, 2004, Business model for exploration of travel Websites in Taiwan, Tourism Management vol.25, pp. 405-407.
- Chiou, Lin, & Perng, 2011, A strategic website evaluation of online travel Agencies, Tourism Management, 1-11
- Delone & McLean, E R., 1992, ÔÇÿInformation systems success: the quest for the dependent variable-, Information Systems Research, vol. 3, no. 1, p.60-95.
- Delone & McLean, E R 2002, Information System success revisited, Proceeding of the 35th Hawaii International Conference on System Science.
- Delone & McLean, E R 2003, ÔÇÿThe DeLone and McLean model of information systems success: A ten-year update-, Journal of management Information Systems, vol. 19, no. 4, p.9-30. [10] Dyke, T., Kappelman, L., Prybutok, V. 1997, ÔÇÿMeasuring information systems service quality: Concerns on the use of the SERVQUAL questionnaire-, MIS Quarterly, vol. 21(2), pp. 195-208. [11] Kamarulzaman, 2007, Adoption e-shopping in the UK, International Journal of Retail & Distribution Management, Vol. 35 (9) pp. 703 - 719. [12] Kazandzhieva, 2010, The Electronic Commerce In The Travel Agencies, UTMS Journal of Economics, Vol. 1, No. 2, pp. 67-76. [13] Kim, Lehtob, & Morrison, 2004, Gender differences in online travel information search: Implications for marketing communications on the internet, Tourism Management Vol.28, pp. 423-433. [14] Law, R., Leung, K., & Wong, J.,2004, The impact of the internet on travel agencies, International Journal of Contemporary Hospitality Management, Vol. 16 (2), pp. 100-107. [15] Lee, SM., Katerattanakul, P. & Hong, S. 2005, ÔÇÿFramework for user perception of effective e-tail web sites-, Journal of Electronic Commerce in Organizations, vol. 3(1), pp.13-34 [16] Liu, & Arnett, 2002, An examination of Privacy policies in Fortune 500 web sites, Mid-American Journal of Business, Vol.17, No. 1, P.13- 21Palmer 2002 [17] Martin, 2005, Internet adoption and use in small business: internal processes, organizational culture and the roles of the owner-manager and key staff, New Technology and Employment, Vol. (20), 3, pp. 190- 204. [18] Nieto. J., Hernandez-maestro & munoz-gallego, (2011), The Influence of Entreprenurial Talent & Website Type on Business Performance by Rural Tourism Establishments in Spain, International Journal of Tourism Research, Vol. 13, pp 17-31. [19] Nusair & Nusair, K. & Kandampully, J., 2008, The antecedents of customer satisfaction with online travel service: a conceptual model, European Business Review, Vol. 20 (1), pp. 4-19. [20] Palmer, J.W. 2002, Web site usability, design and performance metrics, Information Systems Research, Vol. 13, No.2, p. 151-167. [21] Pimchangthong, D., Plaisent, M., & Bernard, P. 2003, ÔÇÿKey issues in information systems management: a comparative study of academics and practitioners in Thailand-, Journal of Global Information Technology management, vol. 6, no, 4, p. 27-44Raharjo 1999; [22] Premic, M., and Hlupic, V., 2007, Developmen of E-commerce in Croatia: A survey, Information Technology for Development, vol. 13(4), pp. 391-409. [23] Pujani, V. 2011, Use of Ecommerce Websites in Developing Countries, in Proceeding of International Conference on Business and Management Sciences (ICBMS) , International University Conference, Amsterdam, July 13-15. [24] Pujani,V. Syafrizal & Eribesra, 2009, The Use of Electronic Commerce Website in Indonesia: A Managerial Perspective, Proceeding of International Conference on Operations & Supply Chain Management, 9-11 December, Malaysia, SC-T4-15,pp. 1- 9. [25] Salwani, M., et. al., 2009, E-commerce usage and business performance in the Malaysian tourism sector: empirical analysis, Information Management & Computer Security, Vol. 17 (2), pp. 166-185. [26] Sanchez-Franco, & Rondan-Catalu├▒a, 2010, Virtual Travel Communication and Customer Loyalty: customer purchase involvement and website design, Electronic Commerce Research and Applications, Vol. 9,pp. 171-182 [27] Schott, C., 2007, Selling Adventure Tourism: A distribution Channels Pesrpectives, International Journal of Tourism Research, Vol. 9, pp. 257-274. [28] Spremic. M., & Hlupic. V., (2007), Develelopment of E-Commerce in Croasia; A survey, Information Technology for Development, Vol. 13 (4), pp. 391-409. [29] Straub, Detmar W. et al, 2002, Measuring e-commerce in net-enabled organizations: A introduction to the special Issue, Information Systems Research: Vol.13, No. 2, p.115-225). [30] Teo, T., & Pian 2004, ÔÇÿA model for web adoption-, Information & Management, vol. 41, pp. 457-468. [31] Theodosiou, M., & Katsikea, E., 2012, Antecedents and performance of electronic business adoption in the hotel industry, European Journal of Marketing, Vol. 46 (1/2), pp. 258-283. [32] Young, D. & Benamati, J. 2000, Differences in public web sites: the current state of large U.S firms, Journal of E-Commerce Research, vol. 1, no. 3, p.94-105, (online), Available: www.csulb.edu/web/journals/jecr/p_i.htm, (Accessed 2 April 2004). [33] Wang, Y., et all., , Collaborative marketing in regional destination: evidence from Central Florida, International Journal of Tourism Reserach, DOI 10, 1002/Jtr 1871.