Published February 10, 2024 | Version v1
Journal article Open

CROSS-BORDER E-COMMERCE DISPUTES: A MULTI-JURISDICTIONAL ADR PERSPECTIVE

  • 1. Ph.D. Research Scholar at Amity University, Kolkata, West Bengal.
  • 2. ROR icon Amity University

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ABSTRACT

The meteoric ascent of cross-border e-commerce, propelled by the boundless expanses of the internet, has prompted a seismic shift in transactional landscapes. This transcendence of geographic boundaries ushers forth an intricate web of legal intricacies, compelling an expedition into avant-garde dispute resolution mechanisms. This exposition meticulously probes the intricacies inherent in cross-border e-commerce disputes, advocating for a perspective firmly anchored in the realm of multi-jurisdictional alternative dispute resolution (ADR). The surge in cross-border e-commerce transactions accentuates the exigency for a nuanced comprehension of the legal nuances that underpin these dealings. Conventional dispute resolution mechanisms invariably falter in this dynamic milieu, ensnared by jurisdictional ambiguities and the kaleidoscopic legal frameworks of the entities involved. This erudite investigation endeavors to bridge this lacuna by dissecting the challenges intrinsic to cross-border e-commerce disputes and articulating a comprehensive ADR framework tailored to surmount these challenges. A pivotal facet of cross-border e-commerce disputes resides in the diverse legal systems governing transactions among entities from disparate jurisdictions. Divergent laws, disparate regulations, and incongruent enforcement mechanisms construct a legal labyrinth that traditional litigation struggles to navigate. To surmount these challenges, the advocated multi-jurisdictional ADR framework aspires to reconcile these distinct legal systems, endowing a streamlined and efficient resolution process. This method recognizes the imperative for adaptability in addressing the unique circumstances of cross-border disputes. Moreover, the advent of digital technologies has not only facilitated cross-border transactions but has also ushered in unprecedented complexities. Predicaments such as data privacy, intellectual property infringement, and contractual disputes assume an augmented dimension in the digital realm. The multi-jurisdictional ADR perspective proffered in this exploration aims to holistically address these intricacies, furnishing bespoke solutions congruent with the evolving landscape of e-commerce. The efficacy of traditional dispute resolution mechanisms is frequently compromised by the protracted nature of cross-border litigation. The advocated ADR framework underscores celerity, cognizant of the importance of prompt resolutions to preserve the integrity of e-commerce transactions. By harnessing technology, exemplified by online arbitration platforms and virtual mediation, the multi-jurisdictional ADR approach strives to mitigate the temporal and financial expenditures associated with the resolution of cross-border e-commerce disputes. Yet another pivotal facet of this scholarly inquiry is the accentuation of inclusivity and accessibility in dispute resolution. Cross-border e-commerce involves a heterogeneous spectrum of stakeholders, ranging from modest enterprises to multinational conglomerates. The proposed ADR framework is architected to be accessible to all, irrespective of the scale or fiscal capacity of the contesting parties. This inclusivity fosters an equitable and impartial resolution process, consonant with the tenets of justice and parity. 

Keywords- Cross-Border E-Commerce, Disputes, Multi-Jurisdictional Perspective, Alternative Dispute Resolution, Digital Technologies, Jurisdictional Ambiguities, etc.

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