User Feedback Dataset from the Top 15 Downloaded Mobile Applications

This dataset comprises user feedback data collected from 15 globally acclaimed mobile applications, spanning diverse categories. The included applications are among the most downloaded worldwide, providing a rich and varied source for analysis. The dataset is particularly suitable for Natural Language Processing (NLP) applications, such as text classification and topic modeling.

List of Included Applications:

• TikTok
• Instagram
• Facebook
• WhatsApp
• Telegram
• Zoom
• Snapchat
• Facebook Messenger
• Capcut
• Spotify
• YouTube
• HBO Max
• Cash App
• Subway Surfers
• Roblox
• Data Columns and Descriptions:

Data Columns and Descriptions:

• review_id: Unique identifiers for each user feedback/application review.
• content: User-generated feedback/review in text format.
• score: Rating or star given by the user.
• TU_count: Number of likes/thumbs up (TU) received for the review.
• app_id: Unique identifier for each application.
• app_name: Name of the application.
• RC_ver: Version of the app when the review was created (RC).

Terms of Use:

This dataset is open access for scientific research and non-commercial purposes. Users are required to acknowledge the authors' work and, in the case of scientific publication, cite the most appropriate reference:

M. H. Asnawi, A. A. Pravitasari, T. Herawan, and T. Hendrawati, "The Combination of Contextualized Topic Model and MPNet for User Feedback Topic Modeling," in IEEE Access, vol. 11, pp. 130272-130286, 2023, doi: 10.1109/ACCESS.2023.3332644.

Researchers and analysts are encouraged to explore this dataset for insights into user sentiments, preferences, and trends across these top mobile applications. If you have any questions or need further information, feel free to contact the dataset authors.