ORGANIZATIONAL CITIZENSHIP BEHAVIOR

The interplay between Psychological Capital (PsyCap), employee commitments, and organizational citizenship behavior (OCB) has been a subject of interest among researchers. However, a critical gap exists in understanding the potential mediating role of employee commitments in the relationship between PsyCap and OCB. Despite prior indications of connections between these three factors, limited research has explored their interconnected dynamics comprehensively. Moreover, there remains a significant research gap concerning the impact of employee commitment on the two-factor model of OCB, encompassing behaviors towards individuals and organizations. This study aims to address these gaps by examining the mediating influence of employee commitments between PsyCap and OCB. This investigation holds particular significance for economies like India, where a mere 2% of the workforce is skilled, despite intense market competition. Recognizing the crucial role of human resources in fostering competitive advantage, it is imperative to decipher the mechanisms that drive positive workplace attitudes and behaviors. Drawing from recent studies conducted in India, it is evident that factors such as personal accountability, justice, supervisory support, trust, and employee-company identification contribute to workplace engagement, while organizational commitment emerges as an outcome of this engagement. This suggests a complex interrelationship between engagement, commitment, and behaviors that contribute to organizational effectiveness. By exploring the mediating effect of employee commitments and its relationship with the two facets of OCB, this study contributes to both theoretical understanding and practical implications. It underscores the importance of nurturing Psychological Capital as a means to enhance employee commitments, thereby fostering a conducive environment for organizational citizenship behaviors. Such insights are essential for cultivating a skilled and engaged workforce, crucial for the success of economies striving for growth and competitiveness