Financial Inclusion in India through Digital Financial Services
Authors/Creators
- 1. Department of Management, Shri Chiman bhai Patel Institute of Management and Research, Ahmedabad, Gujarat
Description
Abstract: This study was conducted to know the pace of growth in banking and mobile money channels to boost financial inclusion through Digital Financial Services. For the analysis of the pace of growth in banking and mobile money channels, the Rate of Change (ROC) approach was used. During the study, it was found that the pace of growth of Commercial bank branches was increased during the study period and Penetration of ATMs and bank branches per 1000 KM2 and per 1,00,000 adults increased. Depositor, depositors accounts, Penetration of registered mobile money agent outlets were increased and ROC was lowest in 2020. The findings of the study imply that banks must increase their contribution to enhance financial inclusion, and additional banking and mobile money channels must be innovated.
Keywords: Financial Inclusion, Digital Financial Services, Rate of Change, Information and Communication Technology
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