AN A STUDY ON AWARENESS AND USAGE OF DIGITAL WALLETS BY FEMALE DOMESTIC WORKERS

The digital literacy is increasing irrespective of gender, income and education. This has given push to digital payment
such as online baking, mobile baking, digital wallets and so on. After demonetization use of digital wallet has increased
tremendously. Present study aims to investigate the awareness and usage of digital wallets among female domestic
workers in Mumbai Suburban area. The study will employ a descriptive research design with a survey questionnaire
as the primary data collection tool. A total of 100th female domestic workers will be taken as sample using a snow ball
and convenience sampling method. Present study will help to find out frequency of using of digital wallets, reasons for
using and problems faced while using digital wallets. Based on the result of studies, recommendation will be given to
increase awareness an usage of digital wallets.