Assessing the Quality of Aviation Ground Logistics Services: A Case Study of Buyantukha Airport in Mongolia

With the rapid development of the global economy and the acceleration of globalization, Mongolia's air logistics industry has brought considerable economic benefits to the economic market. However, at present, Mongolia's air logistics industry is still in a vigorous development stage, and the logistics service quality assessment lacks mature theoretical system support. Although the market is lucrative, how to regulate and improve the quality of logistics services has encountered many difficulties. By analyzing the actual situation of Mongolia's international aviation airport, this paper discusses its advantages and shortcomings in air logistics services, and provides reference experience and practices for the development of service quality in Mongolia.