Burnout measurement in police head officers: research review and case study using MBI questionnaire

A review of research shows that the work of a police officer is stressful and a special profession. Managing work at the operational level of the Slovenian police requires a lot of effort from the leaders and, consequently, their exposure to various factors that lead to burnout. Burnout was measured on a sample composed of heads of 111 police stations in Slovenia using the MBI - Maslach burnout inventory questionnaire. The questionnaire was completed by the heads of police stations and their immediate subordinates - assistant commanders. The purpose of the research was to determine whether there are statistically significant differences in burnout factors between police station chiefs and their assistant commanders. The survey questionnaire was completed by 51, 82% of the 411 systematized managerial positions at police stations. The results showed that there are statistically significant differences in burnout factors and that assistant commanders were more exhausted compared to police station chiefs. The findings from the research are the basis for further research and changes in the organization of work at the operational levels of police station management.