There is a newer version of the record available.

Published June 22, 2022 | Version v1

Retracted

Authors/Creators

  • 1. Author, School of Business, NUIST, Nanjing, China

Description

Retraction Notice
 

Title of article: The effect of electronic service quality and theory of planned behavior on behavioral intention: A case on AliExpress

Date of Retraction: 11 April 2023

Reason: On the author’s Request

Notes

International Journal of Recent Research in Thesis and Dissertation (IJRRTD), Paper Publications (Publisher), Website: www.paperpublications.org

Files

The effect of electronic service-22062022-3.pdf

Files (1.2 MB)

Additional details

References

  • [1] Ajzen, I. (1991). "Theory of Planned Behavior". Organizational Behavior and Human Decision Processes, Vol. 50 (2), 179-211.
  • [2] Ajzen, I. (2002). Perceived Behavioral Control, Self-Efficacy, Locus of control, and the Theory of Planned Behavior. Journal of Applied Social Psychology. Vol. 32 (4), 665-683.
  • [3] Ajzen, I. (2002). Residual Effects of Past on Later Behavior: Habituation and Reasoned Action Perspectives. Personality and Social Psychology Review, Vol. 6(2), 107–122.
  • [4] Ajzen, I., and Fishbein, M. (2005). The influence of Attitudes on Behavior. In D. Albarracin, B. T. Johnson, and M. P. Zanna (Eds.), the handbook of attitudes, 173-221.
  • [5] Akinci, S., Atilgan, E., and Aksay, S. (2010). Re-assessment of e-s-qual and e-recs-qual in a pure service setting. Journal of Business Research, Vol. 63 (3), 232-240.
  • [6] AL-Farsi, F., and Basahel, A. (2014).THE SEQUENCE OF ELECTRONIC SERVICE QUALITY ON CUSTOMER SATISFACTION. International Journal of Innovation Education and Research, Vol. 2 (3), 10-24.
  • [7] Al-Nasser, M., Yusoff, R. Z., Islam, R., and Al-Nasser, A. (2014). RELATIONSHOP AMONG E-SERVICE QUALITY, CULTURE, ATTITUDE, TRUST, RISK OF ONLINE SHOPPING. Journal of Social Science, Vol. 10 (3), 123-142.
  • [8] Alsoud, M. A., and Othman, I. L. (2018). Factors Influencing Online Shopping Intention in Jordan: An Empirical Study Based on the Tam Model. International Journal of Current Innovations in Advanced Research, Vol. 1 (6), 1-13.
  • [9] Altaf, N., & Shah, F. A. (2015). Internationalization and firm performance of Indian firms: Does product diversity matter? Pacific Science Review B: Humanities and Social Sciences, Vol. 1(2), 76–84.
  • [10] Bagozzi, R.P., Lee, H.-M., & Van Loo, M.F. (2001). Decisions to donate bone marrow: The role of attitudes and subjective norms across cultures. Psychology and Health, Vol. 16, 29-56.
  • [11] Bakos, J. Y. (1997). Reducing buyer search costs: Implications for electronic marketplaces. Management Sci. Vol. 43(12), 1676–1692.
  • [12] Barnett, W., Presley, A. (2004). Theory of Planned Behavior Model in Electronic Learning: A Pilot Study. Issues in Information System, Vol. 5 (1), 22-28.
  • [13] Barrutia, J. M., & Gilsanz, A. (2013). Electronic Service Quality and Value: Do Consumer Knowledge-Related Resources Matter? Journal of Service Research, Vol. 16(2), 231–246.
  • [14] Basha, M. B., & Lal, D. (2018). Indian consumers' attitudes towards purchasing organically produced foods: An empirical study. Journal of Cleaner Production.
  • [15] Blanchard, C.M., Rhodes, R.E., Nehl, E., Fisher, J., Sparling, P., & Courneya, K.S. (2003). Ethnicity and the theory of planned behavior in the exercise domain. American Journal of Health Behavior, Vol. 27, 579-591.