Citizen Development
Description
Abstract: Citizen development is a process in business where software development, through the use of low-code/no-code (LCNC) platforms, is encouraged for employees without IT enterprise training. As a result, business users are facilitated with the necessary technology and IT support for the creation of basic productivity software. This paper expounds on citizen development by analyzing its history, benefits, promotion, framework, maturity assessment, governance, popular platforms, KPIs, and challenges, as well as its RACI. As a result, the IT department and its collaboration with citizen developers is essential toward the success of the citizen development process. Also, citizen development relieves the pressure felt by IT experts, thus improving creativity and enhancing technological skills in the process. A company that is able to build its own applications increases job efficiency, reduces IT backlog, and reduces operation costs.
Keywords: Citizen, development, IT, KPIs, RACI, experts, developers.
Title: Citizen Development
Author: Mohammed A Bukhari
International Journal of Computer Science and Information Technology Research
ISSN 2348-1196 (print), ISSN 2348-120X (online)
Vol. 10, Issue 2, April 2022 - June 2022
Page No: 55-58
Research Publish Journals (Publisher)
Website: www.researchpublish.com
Published Date: 11-May-2022
DOI: https://doi.org/10.5281/zenodo.6538521
Paper Download Link (Source):
Notes
Files
Citizen Development-11052022-1.pdf
Files
(565.9 kB)
| Name | Size | Download all |
|---|---|---|
|
md5:acd75af9a8ef5af52763577367534b7a
|
565.9 kB | Preview Download |
Additional details
Related works
- Is derived from
- Journal article: https://www.researchpublish.com/papers/citizen-development (URL)
- Is published in
- Journal article: 2348-1196 (ISSN)
- 2348-120X (ISSN)
References
- [1] 5 clear-cut metrics to measure the ROI of low-code. (n.d.). Kissflow.com. https://kissflow.com/wp-content/uploads/ 2018/09/Whitepaper-metrics-to-measure-the-roi-of-low-code-1.pdf
- [2] Carroll, N., Móráin, L., Garrett, D. & Jamnadass, A. (2021). The Importance of citizen Development for Digital Transformation. Cutter Business Technology Journal, 34 (3), 5-9.
- [3] Governing citizen development: A strategy guide for CIOs and IT departments. (n.d.). Bettty Blocks. https://query. prod.cms.rt.microsoft.com/cms/api/am/binary/RWxPjA
- [4] How to Empower Your Citizen Developers [13-Step Guide]. (2021). Maruti Techlabs. https://marutitech.com/ citizen-developer-framework/.
- [5] Liptak, J., & Horwitz, L. (2021). Citizen development. TechTarget. https://searchsoftwarequality.techtarget.com/ definition/citizen-development
- [6] Mathiarasan, K. (2022). Citizen Development: Overview, Skills, Benefits (Complete Guide). Kissflow. https:// kissflow.com/workflow/citizen-development-overview/
- [7] Stoelwinder, D. (2019). A Brief History of the Citizen Developer. Betty Blocks. https://blog.bettyblocks.com/a-brief-history-of-the-citizen-developer
- [8] Suhanda, R. D. P., & Pratami, D. (2021). RACI Matrix Design for Managing Stakeholders in Project Case Study of PT. XYZ. International Journal of Innovation in Enterprise System, 5(02), 122-133. https://ijies.sie. telkomuniversity.ac.id/index.php/IJIES/article/download/134/85
- [9] White, D. (2021). Establishing Governance for the Citizen Developer | ProcessMaker. ProcessMaker. https://www. processmaker.com/blog/establishing-governance-for-the-citizen-developer/
Subjects
- Paper Download Link (Source)
- https://www.researchpublish.com/papers/citizen-development