Increasing Knowledge Modeling Capabilities To Build The IKEA Knowledge Graph

As part of IKEA’s digitalisation strategy the abundance of complex and inter-connected know-how on home furnishing and lives at home needs to be captured in a knowledge graph. Because there is so much to model, we need a lot of manpower to bring the knowledge into the knowledge graph. Additionally, getting domain experts to agree in a shared conceptualisation is easier said than done. To tackle this, we are up-skilling IKEA domain experts to ontologists, which we call knowledge modelers, and are empowering teams throughout IKEA to ideate and agree on their specific domain’s conceptualisation.