The Role of Technology in Integrating Product and Service Based SMEs to International Business

The study examines the role of technology in integrating service and product based SMEs to international business, to achieve that the following research objectives and questions were formulated; i) to determine the impact of e-business on international business competitiveness. ii) to analyse the types of technological structures adopted by international business. a) What is the impact of e-business on international business competitiveness? b) What are the types of technological structures adopted by international business? The study used a descriptive survey design through the use of structured questionnaire, personal interviews, five points Likert scale were used Strongly Agree (SA)=5; Agree (A)=4; Disagree (D)=3; Strongly Disagree (SD)=2; Neutral (N)=1. To retrieve information from respondents. data analysed shown that e-business plays a role in integrating product and service SMEs to international business competitiveness. 53.3% of the respondents agree with the assertion that whether e-business plays a role in promoting business international competitiveness. The mean score of 3.43 for question one which is greater than the mean acceptance entry of 3.00. It means that e-business plays a significant role in promoting business international competitiveness. The study arrived at the position from data collected it has been established that technology has significant and positive impact in the integrating of product and service base SMEs to international business. Also, the types of technological structures adopted by international business positively improve its international competitiveness.