Published September 10, 2020 | Version 01
Dataset Open

User-centered Usability Analysis of 41 Open Government Data Portals

Authors/Creators

  • 1. University of Latvia

Description

The data were collected during the user-centered analysis of usability of 41 open government data portals including EU27, applying a common methodology to them, considering aspects such as specification of open data set, feedback and requests, further broken down into 14 sub-criteria. Each aspect was assessed using a three-level Likert scale (fulfilled - 3, partially fulfilled - 2, and unfulfilled – 1), that belongs to the acceptability tasks. This dataset summarises a total of 1640 protocols obtained during the analysis of the selected portals carried out by 40 participants, who were selected on a voluntary basis. This is complemented with 4 summaries of these protocols, which include calculated average scores by category, aspect and country. These data allow comparative analysis of the national open data portals, help to find the key challenges that can negatively impact users’ experience, and identifies portals that can be considered as an example for the less successful open data portals.

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Additional details

References

  • Nikiforova, A., & McBride, K. (2021). Open government data portal usability: A user-centred usability analysis of 41 open government data portals. Telematics and Informatics, 58, 101539, https://doi.org/10.1016/j.tele.2020.101539