A REVIEW ON CUSTOMER SATISFACTION WITH INTERNET BANKING IN PUBLIC AND PRIVATE BANK

Bank plays a very important role in the economic development of a country. A bank is a money related foundation that acknowledges stores and channels those deposits into loaning exercises either straightforwardly or through capital markets. A bank interfaces clients which have capital deficiencies to those clients with capital surpluses. The saving money industry in India is confronting sure difficulties i.e. difficulties of value administration, consumer loyalty, client retention, customer satisfaction, Quality service assumes a noteworthy part in accomplishing consumer loyalty, and creating brand dedication in keeping money division. Now-a-days internet is widely used by various private and public sector banks to provide various banking services to the customers. In this paper a review on the work of various authors has been presented on the study of customer satisfaction with internet banking in public and private sector bank.