Design for inclusion – How designers can help with organizational change

There are more and more complex challenges in our society today. Requiring companies to constantly adapt and change. Because the challenges are too complex to solve within department or company boundaries we need to go beyond them. It is key for all stakeholders to come together on a challenge otherwise the change won’t succeed. Or as Kotter puts it ‘without motivation people won’t help and the effort goes nowhere’ Kotter (2012).

Designers have shown to be capable of bringing stakeholders together in co-design and co-creation. We believe they can also bring together stakeholders in organizational change projects and can even go beyond that in directing the change process itself. Thisdesign case is a first effort to explore how we can include all in anorganizational change and what the role of a designer can be in this process.