Published October 28, 2026 | Version 1.0.0

CFPB complaints about debt collection, credit reporting and debt management, by state and month

Authors/Creators

  • 1. Probative Growth

Description

Complaints that consumers filed with the Consumer Financial Protection Bureau (CFPB) about debt collection, credit reporting and credit repair, and debt or credit management, counted by state, month, product and issue from January 2018, with the last 12 months set against the 12 before and per 100,000 residents. One record per state, DC, Puerto Rico and territory for each of the three product groups, with the share of complaints the company answered on time and the issue people raised most. The counts come from the CFPB's own Consumer Complaint Database search API, as aggregates, so no complaint, narrative, company name or ZIP code is ever copied; for every month the issue counts add up to the bureau's own count for each product group. The bureau changed its credit-reporting product name twice; every name is combined into one group. Complaints are consumers' own reports, not findings of any violation.

171 records (status: P 171). Canonical page: https://probativegrowth.com/research/consumer-finance-complaints-by-state/. API: https://probativegrowth.com/data/v1/consumer-complaints/index.json. Published by Probative Growth (probativegrowth.com), a marketing agency for US law firms; not a law firm. Not legal advice. These are counts of complaints consumers filed with the CFPB, kept for marketing planning. A complaint is a report, not a finding that anyone broke a law, and no company name, narrative or ZIP code is published. Debt-collection and credit-reporting rules are for your own counsel.

Notes

Version 1.0.0 (2026-10-28). Not legal advice. Funding: none.

Files

consumer-complaints.csv

Files (596.6 kB)

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md5:1ee2cb7accdc7366adc77ab93fdb97be
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md5:58aaf71446f6ca5a1e8bdeb72808b29c
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Additional details