Published October 28, 2026 | Version v1
Preprint Open

AI Study Assistants: How to Support Research Participants Beyond FAQs

Authors/Creators

Description

  • An AI study assistant is a participant-facing AI chatbot that answers questions about a research study using the study’s own materials.
  • FAQs only cover the questions researchers expect; an AI study assistant answers the ones participants actually ask, at any hour, with cited sources.
  • Setting one up on Terapage takes six steps, from choosing the AI Chat Assistant activity to uploading and prioritising study resources.
  • It supports participants in seven ways beyond FAQs: secure onboarding, grounded answers, verifiable citations, voice and image input, accessibility, human hand-over and transcripts.
  • Assistant analytics show what participants ask, how they feel, which resources are missing and whether answers are reliable.

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