The Human Authority Gap: Who Decides, Who Can Override, and Who Remains Responsible When AI Acts at Work?
Description
Artificial intelligence is moving from a technology people use toward a participant in the systems through which organizations make and execute consequential decisions. AI-enabled systems increasingly recommend, rank, evaluate, prioritize, coordinate, monitor, communicate, and, in some settings, act with limited ongoing human intervention. This transition creates a leadership problem that extends beyond AI adoption, ethics, or technical governance: organizations may increasingly distribute practical decision authority to intelligent systems while continuing to assign responsibility to human leaders.
This research note develops the Human Authority Gap as a leadership and organizational formulation of that problem. The Human Authority Gap refers to the organizational distance between the consequential influence or practical authority exercised through artificial intelligence and the human authority, judgment, accountability, voice, and intervention capacity required to govern its consequences responsibly.
The paper develops Responsible Authority™ as a leadership and organizational framework organized around five analytic dimensions: authority, responsibility, judgment, voice, and repair. A cross-cutting leadership function, Leadership Stewardship, describes leaders’ responsibility for designing, monitoring, and recalibrating those dimensions over time. The paper concludes with a research agenda for Human Authority at Work, an empirical program examining leadership, authority, managerial judgment, accountability, voice, trust, and legitimacy in AI-mediated organizations.
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Capellan_2026_Human_Authority_Gap.pdf
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