Improving Library Performance in The Digital Environment: An End-User Survey of Science, Engineering, And Pharmacy Colleges Affiliated with Sant Gadge Baba Amravati University, Maharashtra

The study investigates the use, satisfaction, challenges, and expectations of digital library services among students, research scholars, and faculty in Science, Engineering, and Pharmacy colleges affiliated with Sant Gadge Baba Amravati University, Maharashtra. A total of 574 respondents participated, providing insights into library usage patterns, access to digital resources, and perceptions of service quality. Findings indicate that e-journals, e-books, and the OPAC are the most frequently used digital resources, while subscription databases and institutional repositories are underutilized. Respondents reported overall satisfaction with access, remote connectivity, and training/workshops, though OPAC usability, library staff support, and Internet/Wi-Fi revealed mixed experiences. Major challenges included pay walls, limited subscriptions, slow internet, and inadequate training.

Digital resources were perceived to enhance coursework quality, research efficiency, time management, and collaboration. Respondents’ key expectations focused on expanded subscriptions, improved infrastructure, better remote access, targeted training, subject-specific guides, and user-friendly interfaces. The study highlights the importance of improving access, infrastructure, training, and usability to optimize digital library performance and maximize academic outcomes.