Digital Transformation of NGO Volunteering for Community Development

Abstract: Non-Governmental Organizations (NGOs) play a vital role in addressing social issues, but they often face challenges in engaging volunteers, managing projects, and tracking participation. Existing systems are fragmented, manual, or lack transparency, leading to inefficiency. This paper presents a web-based NGO Volunteering Platform designed to streamline NGO volunteer interactions. The platform enables NGO registration, project posting, volunteer participation, secure payment integration using Razorpay, and real-time monitoring through dashboards. A three-tier architecture (frontend, backend, database) ensures scalability and efficiency, while workflow automation simplifies user engagement. The system improves accessibility, transparency, and accountability in social service initiatives. Experimental results highlight its ability to increase volunteer engagement and streamline NGO project management.