What holds up under pressure- Five lessons learned from incidents and tabletop exercises

Richard Tatnall (Jisc) shares five lessons from real incidents and tabletop exercises at Jisc, the UK NREN: incidents rarely go as planned, communications can spiral out of control quickly, templates have limits, leadership must never be caught off guard, and when no script exists, a checklist is your best friend.

This presentation was delivered at the SIG-Marcomms side meeting alongside TNC26 on June 8, 2026.