A STUDY ON FINANCIAL INCLUSION THROUGH DIGITAL BANKING SERVICE

Financial inclusion has emerged as a critical component of sustainable economic development, particularly in emerging economies where a significant proportion of the population remains outside the formal financial system. The rapid advancement of digital banking services has created new opportunities to bridge this gap by providing accessible, affordable, and efficient financial solutions. However, despite technological progress, disparities in access, digital literacy, and infrastructure continue to hinder the effectiveness of such initiatives.

This study aims to examine the role of digital banking services in enhancing financial inclusion and to analyze the impact of technological accessibility and user adoption on financial participation. The research adopts a quantitative approach based on secondary data collected from global financial databases, government reports, and institutional publications over the period 2015–2024. Statistical tools such as correlation and regression analysis are employed to assess relationships between variables.

The findings suggest a significant positive relationship between digital banking penetration and financial inclusion indicators, particularly in terms of account ownership, transaction frequency, and credit accessibility. However, structural challenges such as digital illiteracy and regional disparities remain key constraints.

The study contributes to the existing literature by providing empirical insights into the effectiveness of digital financial services and offers policy implications for enhancing inclusive growth through technology-driven financial ecosystems.