Workplace Bullying Experiences and Coping Mechanisms and Its Effect in the Performances of Nurses Working in Various Healthcare Settings

This study examined workplace bullying, coping mechanisms, and job performance among nurses across diverse healthcare settings in Palawan. Specifically, it described the demographic profile of respondents, identified the forms of workplace bullying experienced, determined the coping strategies employed, and analyzed the relationship between bullying and nurses’ work performance. A descriptive quantitative research design was utilized, incorporating descriptive, correlational, and comparative approaches to provide a comprehensive analysis of the variables. Data were collected using a structured and validated questionnaire administered to nurses from an academic institution, a government health office, and a private hospital.

Findings revealed that the majority of respondents were in their early to mid-career stages, with stable employment and diverse clinical roles. Workplace bullying was present but generally manifested in subtle forms, particularly mild verbal, emotional, and social behaviors, while professional and cyberbullying were rarely experienced. Despite its relatively low frequency, workplace bullying demonstrated a significant negative effect on nurses’ job performance, particularly in terms of efficiency and productivity. In response, nurses primarily utilized self-directed coping strategies such as task-focused engagement, emotional detachment, and avoidance behaviors. Formal reporting and support-seeking mechanisms were less frequently employed, suggesting possible organizational or cultural barriers to disclosure and intervention.

The study concludes that even mild forms of workplace bullying can adversely affect nurses’ professional functioning and overall well-being. It highlights the need for healthcare institutions to strengthen anti-bullying policies, promote supportive work environments, and encourage the use of formal coping and reporting systems. These measures are essential in fostering a safe, respectful, and productive workplace for nurses.