A STUDY ON AWARENESS AND SATISFACTION LEVEL ON TRAINING AND DEVELOPMENT PROGRAMS OF (SBI) AMONG THEIR EMPLOYEES IN MUMBAI

This study focuses on the awareness and satisfaction level of employees regarding training and development programs at State Bank of India (SBI) in Mumbai. Training and development play a vital role in improving employee skills, knowledge, and overall performance. The purpose of this study is to understand how well employees are aware of the training programs provided by SBI. It also examines the level of satisfaction among employees toward these programs. Primary data has been collected through a structured questionnaire from SBI employees. Various factors such as training methods, relevance of training, frequency, and usefulness have been analyzed. Percentage analysis has been used to interpret the data in a simple manner. The study reveals that most employees are aware of the training and development initiatives conducted by SBI. A majority of respondents expressed satisfaction with the quality and effectiveness of the training programs. However, some employees suggested improvements in training duration and practical exposure. Overall, the study concludes that SBI’s training and development programs positively contribute to employee growth and organizational efficiency.