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Published April 27, 2026 | Version v1
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EFFECT OF ARTIFICIAL INTELLIGENCE AND CHATBOTS ON CUSTOMER SERVICE EXPERIENCE: A COMPARATIVE STUDY OF AMAZON AND FLIPKART

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  • National Press Associates

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DOI
10.5281/zenodo.19810148
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DOI

10.5281/zenodo.19810148

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[![DOI](https://zenodo.org/badge/DOI/10.5281/zenodo.19810148.svg)](https://doi.org/10.5281/zenodo.19810148)

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Resource type
Journal article
Publisher
Zenodo
Published in
National Research Journal of Sales & Marketing Management, 13(1), 168-173, ISSN: 2349-512X, 2026.

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Created
April 27, 2026
Modified
April 27, 2026

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