Telenor Nordics Customer Service Self-Help Corpus

This is a multilingual customer service self-help corpus comprising 1,122 manually validated documents in Finnish, Danish, Norwegian, and Swedish, totaling over one million tokens. The documents have been sourced from the public self-help pages of four Nordic telecommunications operators and subsequently filtered for person-identifiable information and relevance through a combined LLM and human annotation pipeline. Accompanying paper is submitted to Nordic Machine Intelligence Journal, pending peer reivew.