Artificial Intelligence Skills Possessed by Office Technology and Management Professionals for Effective Records Management in Kano State Public Offices

The main focus of this study is to investigate the extent to which the professionals of office technology and management in Kano state public offices acquire the required skills in utilizing artificial intelligence tools for managing records in offices. The research was guided by three research questions and three null hypotheses, tested at 0.05 level of significance.  The inhabitants’ sample was 105 office professionals, working as confidential secretaries across public organizations of Kano State. The figures were sourced from the office of the Chairman of Kano State Association of Secretaries and Stenographers. The instrument used for the study in collecting data was questionnaire. The instrument was subjected to the validity test by expert. The reliability was established using Cronbach alpha with an obtained reliability co-efficient value of 0.86, 0.79 and 0.75 for the three clusters.  The researcher administered and retrieved the instrument from the respondents with the help of two assistants.  In answering the three research questions and ascertaining the homogeneity of the respondents’ views, the data were analysed using mean and standard deviation. In testing the null hypotheses, T-test was used at 0.05 level of significance. Finding reveals a slight possession of artificial intelligence skills by the respondents.  It was concluded that OTM professionals in Public Organizations in Kano State have not acquired the relevant AI skills for effective record management.  In connection to this, it was recommended among others that, such professionals in Kano State Public Organizations should engage in self-training and development to improve their talents so as to enhance efficient performance in the work place.