EMPLOYEE TURNOVER AND ITS IMPACT ON PRODUCTIVITY IN SMALL BUSINESS ENTERPRISES

Using a survey research approach, this study investigates how staff turnover affects productivity in small commercial organizations. In all, 120 people were chosen for the research, with ages ranging from 21 to 70 (M = 46; SD = 25). Of them, 73 were men and 47 were girls. An modified version of Cook and Wall's Organizational Commitment Scale, the Employee Turnover and Productivity Questionnaire (ETPQ) is a structured 20-item Likert-type questionnaire that was used to gather data. Important aspects like working environment, compensation, communication, and supervision were included in the questionnaire. Personal administration by the researcher and their assistance ensured full response retrieval throughout data collection. A combination of descriptive statistics and Z-tests were used to examine the gathered data. Results show that organizational and management variables have a substantial impact on productivity as a result of staff turnover. In order to boost organizational performance and staff retention, the research stresses the importance of better workplace practices.