Published April 3, 2021 | Version v1
Journal article Open

Revisiting the Technology Acceptance Model for Mobile Commerce Adoption in the Digital Age

  • 1. Faculty of Business and Information Technology, University of Western Sydney, Australia; Department of Management Science, University of Leeds, United Kingdom

Description

—Following the E-Commerce era, M-Commerce is the next big phase in the technology involvement and advancement. This paper intends to explore how Indian consumers are influenced to adopt the M-commerce. In this paper, the revised Technology Acceptance Model (TAM) has been presented on the basis of the most dominant factors that affect the adoption of M-Commerce in Indian scenario. Furthermore, an analytical questionnaire approach was carried out to collect data from Indian consumers. These collected data were further used for the validation of the presented model. Findings indicate that customization, convenience, instant connectivity, compatibility, security, download speed in MCommerce affect the adoption behavior. Furthermore, the findings suggest that perceived usefulness and attitude towards M-Commerce are positively influenced by number of M-Commerce drivers (i.e. download speed, compatibility, convenience, security, customization, connectivity, and input mechanism)

Files

JCE-v10-I04-005.pdf

Files (493.8 kB)

Name Size Download all
md5:f30ac72602f07420d3141eb3ff184799
493.8 kB Preview Download