Unified Campus Service Hub

The Unified Campus Service Hub is a mobile application designed to simplify and centralize campus service management in educational institutions. In many colleges, services such as complaint registration, leave approval, lab equipment booking, event registration, hostel requests, and notice announcements are handled through manual processes or separate systems, leading to delays, lack of transparency, and difficulty in tracking requests. The proposed system provides a unified digital platform where students can submit service requests and track their status through a mobile application. Staff members can review, approve, or reject requests, while administrators monitor overall activities using dashboards and reports. The system is developed using Flutter for the mobile interface and Firebase for authentication and cloud database management. A machine learning model integrated through Flask is used to automatically classify complaint priority levels. The platform improves efficiency, transparency, and communication between students, staff, and administrators while reducing manual administrative workload.