Published March 25, 2026 | Version v1
Journal article Open

Assessing Patients' Satisfaction Regarding Nursing Interns' Participation in Nursing Care at Tertiary Care Hospital, Swat

Authors/Creators

Contributors

Hosting institution:

Description

Background: Nursing interns are essential contributors to patient care in hospitals, yet their participation and effectiveness are influenced by clinical skills, communication, and supervision. Patients’ perceptions of nursing interns’ care play a crucial role in evaluating internship programs and improving the quality of care. Limited research exists on patient satisfaction with nursing interns in government tertiary care hospitals in Swat.

Aim: To assess patients’ satisfaction regarding nursing interns’ participation in nursing care at government tertiary care hospitals in Swat.

Methodology: A descriptive cross-sectional study was conducted among 377 adult patients selected through convenience sampling. Data were collected using a structured, self-administered questionnaire consisting of demographic variables and 15 Likert-scale items assessing satisfaction. Satisfaction levels were categorized as low (<50%), moderate (51–74%), and high (>75%). Data analysis was performed using SPSS version 27, applying descriptive statistics and chi-square tests. Ethical approval and informed consent were ensured.

Results: Most patients expressed high satisfaction in areas of professionalism, communication, respect, and overall experience, with scores ranging from 75% to 84%. Moderate satisfaction was reported for aspects such as time spent with patients, involvement in care, and supervision by senior nurses. The findings suggest that nursing interns contribute positively to patient care, although institutional constraints and limited supervision moderately affected some dimensions of satisfaction.

Conclusion: Patients were generally satisfied with nursing interns’ participation in care, highlighting the importance of structured mentorship, effective communication, and adequate clinical support to enhance both internship training and patient-centered care.

Files

Files (53.9 kB)

Name Size Download all
md5:3b99fb75b8fbd7da86a7ac4b574fda47
53.9 kB Download

Additional details

Identifiers

URL
https://journal.medtigo.com/assessing-patients-satisfaction-regarding-nursing-interns-participation-in-nursing-care-at-tertiary-care-hospital-swat/

Related works

Is published in
Journal: 3066-3202 (ISSN)

Dates

Accepted
2026-03-25

References

  • 1. Domantay A, Algamdi M, Alatawi H, et al. The experiences of patients receiving care from nurse interns: a phenomenological study. African Journal of Health, Nursing and Midwifery. 2021;4(1):40-53. The Experiences of Patients Receiving Care from Nurse Interns: A Phenomenological Study
  • 2. Ciftci B, Sirin G, Aksoy M, Avsar G. The Effect of Internships on Clinical Decision Making and Professional Values of Nursing Students. International Journal of Caring Sciences. 2020;13(2):1230-1239. The Effect of Internships on Clinical Decision Making and Professional Values of Nursing Students
  • 3. Duprez V, Vermote B, Van Hecke A, Verhaeghe R, Vansteenkiste M, Malfait S. Are internship experiences during a pandemic related to students' commitment to nursing education? A cross-sectional study. Nurse Educ Today. 2021;107:105124. doi:10.1016/j.nedt.2021.105124 PubMed | Crossref | Google Scholar
  • 4. Roush K, Opsahl A, Ferren M. Developing an internship program to support nursing student transition to clinical setting. J Prof Nurs. 2021;37(4):696-701. doi:10.1016/j.profnurs.2021.04.001 PubMed | Crossref | Google Scholar
  • 5. Wei LZ, Zhou SS, Hu S, Zhou Z, Chen J. Influences of nursing students' career planning, internship experience, and other factors on professional identity. Nurse Educ Today. 2021;99:104781. doi:10.1016/j.nedt.2021.104781 PubMed | Crossref | Google Scholar
  • 6. Özkaya Sağlam B, Sözeri Eser İ, Ayvaz S, Çağı N, Mert H, Küçükgüçlü Ö. Intensive care experiences of intern nurse students: A qualitative study. Nurse Educ Today. 2021;107:105098. doi:10.1016/j.nedt.2021.105098 PubMed | Crossref | Google Scholar
  • 7. Grande RAN, Butcon VER, Indonto MCL, Villacorte LM, Berdida DJE. Quality of life of nursing internship students in Saudi Arabia during the COVID-19 pandemic: A cross-sectional study. Int J Afr Nurs Sci. 2021;14:100301. doi:10.1016/j.ijans.2021.100301 PubMed | Crossref | Google Scholar
  • 8. Aghaei N, Babamohamadi H, Asgari MR, Dehghan-Nayeri N. Barriers to and facilitators of nursing students' adjustment to internship: A qualitative content analysis. Nurse Educ Today. 2021;99:104825. doi:10.1016/j.nedt.2021.104825 PubMed | Crossref | Google Scholar
  • 9. Grande RAN, Berdida DJE, Maniago JD, Ablao JN, Llaguno MBB, Manood EG. Predictors of quality of life of nursing internship students from five Saudi universities. J Taibah Univ Med Sci. 2021;16(5):747-754. doi:10.1016/j.jtumed.2021.05.004 PubMed | Crossref | Google Scholar
  • 10. Sturdivant T, Reynolds M, Herrin K, Mestas L. Improving patient satisfaction through a nurse leader–physician bedside rounding protocol: a pilot project. Nurs Econ. 2020;38(3):158-163. Improving Patient Satisfaction through a Nurse Leader-Physician Bedside Rounding Protocol: A Pilot Project
  • 11. Khoshbakht-Pishkhani M, Javadi-Pashaki N, Esfandi NA, Koodakani MB, Maroufizadeh S, Madani AH. The effect of educational application in nursing internship clinical training on cognitive and functional skills and students' satisfaction. BMC Nurs. 2024;23(1):381. doi:10.1186/s12912-024-01954-5 PubMed | Crossref | Google Scholar
  • 12. Mashayekh R, Ebadi A, Nehrir B, Moayed MS. The effect of the preceptorship training program on the participation of clinical nurses in training nursing internship students: a quasi-experimental study. BMC Nurs. 2024;23(1):395. doi:10.1186/s12912-024-02034-4 PubMed | Crossref | Google Scholar
  • 13. Sarkoohi Z, Nematollahi M, Dehghan M, et al. Can internship programs affect nursing students' critical thinking disposition, caring behaviors, and professional commitment?. BMC Nurs. 2024;23(1):418. doi:10.1186/s12912-024-02089-3 PubMed | Crossref | Google Scholar
  • 14. Almadani N, Hables RM, Alharbi J, Alamri M, Alshammari M. Nurse Interns' Perception of Clinical Preparation and Readiness for Clinical Internship Experiences. J Nurs Manag. 2024;2024:6682600. doi:10.1155/2024/6682600 PubMed | Crossref | Google Scholar
  • 15. Mir-Tabar A, Pardo-Herrera L, Goñi-Blanco A, Martínez-Rodríguez MT, Goñi-Viguria R. Patient satisfaction with nursing care in an Intensive Care Unit measured through the Nursing Intensive-Care Satisfaction Scale (NICSS). Enferm Intensiva (Engl Ed). 2024;35(3):201-212. doi:10.1016/j.enfie.2023.10.004 PubMed | Crossref | Google Scholar
  • 16. Zhao S, Liang Q, Tao H, et al. Transition shock among nursing interns and its relationship with patient safety attitudes, professional identity and climate of caring: a cross-sectional study. BMC Nurs. 2024;23(1):64. doi:10.1186/s12912-024-01722-5 PubMed | Crossref | Google Scholar
  • 17. Shahzeydi A, Farzi S, Tarrahi MJ, Sabouhi F, Babaei S, Yazdannik A. The effect of the clinical supervision model on nursing internship students' nursing process-based performance: an experimental study. BMC Nurs. 2024;23(1):166. doi:10.1186/s12912-024-01840-0 PubMed | Crossref | Google Scholar
  • 18. Atta MHR, Hammad HA, Elzohairy NW. The role of Empathy in the relationship between emotional support and caring behavior towards patients among intern nursing students. BMC Nurs. 2024;23(1):443. doi:10.1186/s12912-024-02074-w PubMed | Crossref | Google Scholar
  • 19. Alilyyani B, Althobaiti E, Al-Talhi M, et al. Nursing experience and leadership skills among staff nurses and intern nursing students in Saudi Arabia: a mixed methods study. BMC Nurs. 2024;23(1):87. doi:10.1186/s12912-024-01750-1 PubMed | Crossref | Google Scholar
  • 20. Wang J, Xu X, Sun J, et al. A study of latent profile analysis of empathic competence and factors influencing it in nursing interns: a multicenter cross-sectional study. Front Public Health. 2024;12:1434089. doi:10.3389/fpubh.2024.1434089 PubMed | Crossref | Google Scholar
  • 21. As'habi A, Nazari M, Faghfoori Z, Ebrahimi Tavani M, Gharibi F. Improving hospital internship course for nutrition students using a comprehensive checklist for nutritional assessment and patient treatment. Shiraz E-Med J. 2025;26(2):e145124. doi:10.5812/semj-145124 Crossref | Google Scholar
  • 22. Chen JY, Chen HF, Wang XH, Zong QZ, Yao ZZ. Moral sensitivity and caring behavior in nursing interns: the mediating role of empathy. Front Public Health. 2024;12:1360940. doi:10.3389/fpubh.2024.1360940 PubMed | Crossref | Google Scholar
  • 23. Liu H, Huang H, Li M, et al. The Effect of "Online-Simulation-Bedside" Three-Step Teaching Method in Team Cardiopulmonary Resuscitation Skills Training of Emergency Department and Critical Care Nursing Interns-An Analysis Based on Kirkpatrick Model. J Nurs Manag. 2025;2025:8624274. doi:10.1155/jonm/8624274 PubMed | Crossref | Google Scholar
  • 24. Shafian S, Naeem-Zadeh M, Dehghani MR, Amiri B, Azemian A. Assessing the professionalism of nursing internship students from the perspective of educational instructors in Namazi Hospital of Shiraz University of Medical Sciences in 2021. Med Clin Pract. 2024;7:100409. doi:10.1016/j.mcpsp.2023.100409 Crossref | Google Scholar
  • 25. Shah H, Atta U, Arif U. Nurses' experiences with ethical dilemmas in critical care settings: A mixed-method study at Saidu Teaching Hospital. medtigo J Med. 2025;3(1):e30623135. doi:10.63096/medtigo30623135 Crossref | Google Scholar
  • 26. Mamić M, Vidić H, Jovanović T, et al. Croatian Translation and Validation of the Patient Satisfaction with Nursing Care Quality Questionnaire (PSNCQQ). Healthcare (Basel). 2024;12(9):888. doi:10.3390/healthcare12090888 PubMed | Crossref | Google Scholar
  • 27. HPS2-THRIVE Collaborative Group, Landray MJ, Haynes R, et al. Effects of extended-release niacin with laropiprant in high-risk patients. N Engl J Med. 2014;371(3):203-212. doi:10.1056/NEJMoa1300955 PubMed | Crossref | Google Scholar
  • 28. Hu X, Yuan J, Jiao M, Chen J, Hu Y. Association between spiritual care competency and spiritual health among nursing interns: a cross-sectional study. BMC Nurs. 2025;24(1):168. doi:10.1186/s12912-025-02809-3 PubMed | Crossref | Google Scholar