Mobile Payment Systems and Financial Inclusion among Low-Income Urban Migrants in Dakar, Senegal: An Empirical Analysis

Mobile payment systems have become increasingly popular in urban areas of Senegal as a means to facilitate financial transactions and improve access to banking services. A comparative study involving interviews and surveys with migrant populations, focusing on qualitative data collection methods. Mobile payments were used by 75% of respondents to manage daily expenses efficiently, significantly enhancing their access to essential services such as food and accommodation. The findings suggest that mobile payment systems play a crucial role in reducing financial barriers for low-income urban migrants, thereby promoting broader economic integration. Policy makers should consider integrating mobile payment solutions into public welfare programmes to further enhance financial inclusion among vulnerable populations.