Institutional Food Services in San Isidro College: Students' Awareness and Satisfaction as a Basis for Program Enhancement

Access to safe, affordable, and reliable food within the campus environment plays an important role in supporting students’ daily well-being and academic engagement. However, many institutions have limited evidence showing how effectively these services operate and whether students are aware of and satisfied with the food options available to them. Strengthening the evaluation of campus food services can help institutions improve operational practices and ensure that student welfare programs respond more effectively to the needs of the student community. Information was gathered from 2,229 college students through a campus-wide online survey that captured their experiences with institutional food services. Responses were collected over several weeks with proper consent procedures and were analyzed using statistical summaries, group comparisons, and thematic review of student comments. This approach provided a clear picture of how students understand, experience, and evaluate food services within the campus environment. The findings indicate that students demonstrate limited awareness of campus food services and report low levels of satisfaction with their current delivery. Students’ responses highlight concerns related to food affordability, sanitation practices, the availability of safe drinking water, and the accessibility of feedback channels. Qualitative feedback further shows that students value improvements in pricing practices, food variety, canteen facilities, and visible hygiene measures. Strengthening these areas may help improve the delivery of campus food services and support a more responsive environment for student welfare.