E-Governance Initiatives of Hubli Dharwad Municipal Corporation: An Analysis

As a dynamic field of study, Public Administration is rooted in the principles of “perform, reform, and transform,” embodying values such as transparency, citizen participation, and accountability through Information and Communication Technology (ICT). Terms like administration, government, and governance are prominent in the public administration lexicon. The introduction of the National e-Governance Plan in 2006, followed by various digital initiatives and contemporary AI-based governance models, has redefined public service delivery. Today, e-governance is widely recognized as the crux of good governance. This research paper examines the e-governance initiatives undertaken by the Hubli Dharwad Municipal Corporation (HDMC), specifically focusing on E-Janam, E-Nirmaan, E-Vyapar, and E-Aasthi.