UNFAIR TERMS IN PACKAGE TRAVEL CONTRACTS IN BULGARIA – REVIEW AND COMMENTARY

Nowadays, package travel contracts (contracts for package tourist trips) are a traditional legal form through which travel agencies carry out their activities. Similar to other consumer contracts, the relations between the parties are largely standardized, insofar as the terms of the contract are drawn up in advance by the tour operator and offered to the consumer in a ready-made form, and the consumer's options for influence are limited to deciding whether to accept or reject the contractual content. This leads to the unilateral imposition of clauses that significantly affect the rights and legitimate interests of consumers participating in the trip. The purpose of this study is to analyze the nature and characteristics of unfair terms in package travel contracts, to indicate the legal consequences of their inclusion in the content of the contract, and to identify existing ways of removing them.