Transforming Academic Libraries Through Emerging Technologies, Artificial Intelligence, and User-Centric Knowledge Management

Abstract

Currently the academic libraries in India are changing significantly, driven by emerging digital technologies, artificial intelligence (AI), machine learning (ML) and knowledge-management modalities that focus on the user. Historically viewed as the guardians of the print-based collections, these academic libraries have been transformed into vibrant knowledge centers that support teaching, research, innovation, and lifelong learning. This scholarly study is a literature-based research article that critically reviews academic studies published between 2015 and 2025 with the aim of exploring how Indian academic libraries embrace emerging technologies, digital management, AI-based service integration, and re-configuring of library services in line with changing user expectations. In the study, the authors also question the value of academic libraries in lifelong learning and skill building, and outline the main obstacles, including infrastructural issues, financial limitations, lack of skills, and ethical issues associated with AI use. Based on an overview of the available literature, this study will promote strategic recommendations to enhance Indian academic libraries to become smart, inclusive, and sustainable knowledge centers that can appeal to the national educational needs.